What We Collect and Why We Use It
When you create an account, we collect the details you submit — name, email address, phone number, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We use this to verify your identity, process deposits and withdrawals, and keep your account secure.
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Transaction records tied to your bKash or Nagad wallet are retained to resolve disputes and meet our record-keeping obligations. We also collect device and session data — browser type, IP address, and pages visited — to detect unusual activity and maintain platform stability. We do not
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sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those services need to complete your transaction. Your data is stored on secured servers with access controls in place. Retention periods vary by data
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type: account data is held while your account remains active, and transaction records are kept for the period required under applicable law. You may request a copy of your data or ask us to delete it at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.